Policies

Policies are to encourage trust, safety, and comfort for both parties.

Kathy’s Mobile Massage is committed to:

Kathy’s Mobile Massage is a private business. It deals only with cash/check, which is due at the time of the massage.

cancellations are to be made within 24hrs of the appointment time.
no shows or late cancellations may be charged 50% of the session.
for the safety of both client and practitioner, I will only see male clients in their home, if referred by someone I know.
sexual harassment in not tolerated.
sessions begin and end at the scheduled times. Sessions started late, due to the client, will end on time and are full price.
sessions started late, due to practitioner, will still be a hour long or partial refund of payment will be given.
both client and practitioner will be clean, having showered the same day as the treatment.
the place should be clean, but I will not doing a inspection. I am there to lower stress not increase it.

The clients can expect from Kathy’s Mobile Massage

to be treated with respect and dignity
confirmed appointments the day before
my equipment and supplies are clean and safe
personal and professional boundaries are respected at all times
if I need to cancel an appointment, I will do so within 24hrs whenever possible. If an emergency arises and I cannot keep an appointment, I will provide a 25% discount on the next session.

Kathy's Mobile Massage